he Division of Defense (DoD) Enterprise E-mail (DEE) service provides safe cloud-primarily based e mail to the DoD enterprise that is designed to boost operational efficiency and facilitate collaboration across organizational boundaries. As an enterprise-wide service, DEE reduces the price of operations and maintenance by consolidating hardware into DISA's secure, global Defense Enterprise Computing Centers (DECCs). DEE creates a typical platform for the DoD, ensuring Agencies can effortlessly and efficiently share info amongst virtual groups that are geographically dispersed and organizationally diverse. The technical and functional advantages of DEE include things like:
Safe access to your email anyplace, at anytime, from any location, no matter whether stationary or mobile Coordinating efforts by sharing person, organizational, and resource calendars across the DoD Price reduction of email by eliminating unnecessary administration and inefficient resource utilization, enabling sources to focus on other priorities Replication of information among the DECCs, making sure communications are secure and obtainable when needed DEE is made to assistance the deployment of email capability for four.5 million customers and a international address list (GAL) scaled to help ten million objects (e.g., DoD common access card (CAC) personas and non individual entities (NPEs). Making use of a modular design, DISA's Enterprise Solutions has the capability to develop capacity to help the DoD. Infrastructure is located at strategic geographic locations around the globe. DISA replicates information involving paired web-sites to facilitate continuity of operations (COOP) in the occasion of a catastrophic failure, which includes a 24/7 central service desk. This tactic ensures:
http://enterprise-email.org/clear-browser-cache/
http://enterprise-email.org/page-cannot-be-displayed-error/
https://www.fbo.gov/index? s=opportunity&mode=form&id=fd5581373ef6ea45fcc748f1b80ce01b&tab=core&_cview=1
Messages are protected and accessed securely
The "guns, guards, and gates" offer you security to safeguard an agency's information from physical threats
The DoD's strategic initiatives and an organization's mission are met
Coordination of efforts by sharing individual, organizational, and resource calendars across the DoD
Effective operations and collaborative capabilities with DEE's interoperability with Enterprise Solutions such as Identity and Access Management and the DoD
Enterprise Portal Service (DEPS)
Typical Features
Feature Description
Outlook
E mail can be accessed with the Outlook Anywhere client on your nearby desktop or Outlook Internet Access (OWA) NIPR OWA can be accessed from the NIPRNet and Online.
*All DEE access needs a CAC enabled workstation.
Basic Class Service – 512MB Mailbox
Business enterprise Class Service – 4GB mailbox with archiving
Message Size - Users can send messages up to 20MB
Deleted Products Recovery – Customers will have access to "Recover Deleted Products" which will allow them to recover things they have permanently deleted for up to 14 days after they permanently deleted the original message.
Calendars – Users on DEE will have ability to share their calendars across the DoD as required for their desires.
Delegation – DEE supports delegate access which offers users to capability to enable access to other users to handle or view their e-mail and calendars.
Integrated in delegation is the "Send on Behalf" permission which permits customers to compose and send message on behalf of the mailbox they have been given delegate rights to.
Out of Workplace Assistant – This capabilities enables users to set up automatic reply to incoming messages with their selected text when they mailbox receives an email when customers will be away from their mailboxes. Customers can configure the out of office message with particular begin and end occasions. Secure Access DEE access is CAC Authenticated, users will achieve access to their email with their E-mail certification making use of a transport layer safety (TLS) session, S/MIME, and advanced mail messaging hygiene to defend your e mail Mail Sanitization DEE utilizes the Electronic Mail Safety Gateway (EMSG) for World wide web e mail traffic and McAfee GroupShield for all e-mail Autodiscover Exchange Autodiscover allows users to set up their profile from Exchange when they sign in with their DEE address which they can receive applying Outlook Web Access Cached Exchange Mode DEE operates in Cached Exchange Mode which maintains a client-side copy of a users' mailbox in Outlook and synchronizes the copy automatically with DEE. This permits customers to maintain optimal responsiveness with the system even when network conditions exists that could otherwise have an effect on customers. DoD Personas DISA's Enterprise Services receives authoritative data from one particular centralized supply maintained by the Defense Manpower Information Center (DMDC). DMDC maintains personnel info associated with a user's Frequent Access Card (CAC). Identity Synchronization Solutions (IdSS) receives the persona data from DMDC and maintains accounts for DoD personas in the Enterprise Applications and Services Forests (EASF). Deleted Accounts – DEE receives day-to-day updates to incorporate account deletions, this happens when a user turns in their CAC and DMDC updates their records concerning the persona. Just after DEE receives the deletion, the email account is able to obtain emails for extra 7 days. If the user receives a CAC, with the very same persona variety code, in the 7 day timeframe they regain access to their account with no interruption. Accounts that are deleted remain in the method for 120 days and can be reactivated if the user receives a CAC with the identical persona sort code within that time period. Dual Personas - Several customers inside the DoD have dual personas connected with their unique roles within the DoD, such as Civilian (CIV) and Reservist (MIL). DEE is capable sustain accounts for each and every persona as needed. Worldwide Address List - Offers access to the Global Address List (GAL) that provides speak to info for the DoD CAC population with details and access to users from across the DoD. Milconnect – DMDC maintains a portal to allow finish users to update to their speak to information which will be updated in the DEE GAL within 24 hours of the modifications being submitted. Offline Address Book (OAB) will be established for an organization, the OAB is cached locally and is obtainable to customers working offline Non Particular person Entity Accounts Non particular person entity accounts contain distribution lists, organizational mailbox, audio/video conference bridge, room, vehicle, transportable audio-visual device, other equipment, and miscellaneous NPEs as necessary. Naming Typical DEE follows the DoD Enterprise USERNAME, Show Name, and Email Address Normal below the authority of DOD Directive 8320.03 This directive is followed within DEE and DMDC for the creation of the persona and non-person entity @mail.mil email addresses and display names.
E-mail address examples as follows:
Enterprise username general form - initial name . middle initial . final name sequence number . persona kind code
Instance of user mail address – [email protected]
Corresponding show name - Smith, John E CIV DISA ESD (US)
Non Individual Entity username general form - DOD Element . DOD Sub-Element . NPE Place . NPE Sort . NPE Descriptor (instance: "disa.meade.esd.list.each day-updates")
Instance of NPE address – [email protected]
Corresponding display name – DISA Ft Meade ESD List Every day Updates
Capacity
Utilizing DISA Enterprise Service's Pod technologies architecture, DEE will support 105,000 (NIPR) and 41,000 (SIPR) customers per Pod and is capable for scaling to the needs and size of an organization. Each Pod has the capacity to give Enterprise Email service for customers, regional redundancy, and Continuity Of Operations (COOP) service for Pod(s) at other service delivery place(s). Pods incorporate their personal storage and archiving capacity, along with the components necessary to offer mobile device services, terminate safe user sessions, and transfer mail.
DEE is designed to assistance the deployment of e-mail capability for four.5 million customers and a worldwide address list (GAL) scaled to assistance ten million objects (e.g., DoD Widespread Access Cards personas and Non Person Entities).
Service Continuity DEE design supplies redundancy each locally and remotely for all elements of the program, replicating information in between paired sites to facilitate COOP in the occasion of a catastrophic failure. DEE is implemented at all DISA DECC areas throughout the globe to deliver service and optimal efficiency based on geographic places to users. These sites are strategically paired to give COOP with each and every web page getting the capacity to assistance the primary instance and paired web page in the occasion of a COOP scenario. Information is continuously replicated from the major web site to the paired internet site. This design permits DEE to present this service with 99.9% availability.
Service Desk Help DEE supplies a Level II, Tier I service desk to an organization's Level I, Tier I and II finish user assistance. DEE service desk will coordinate with an organization's service desk to resolve incidents and difficulties connected to DEE need to they arise. DISA integrates organizations into the operational structure and offers 24/7 support by way of a central service desk - making sure you obtain the assistance and facts assurance you will need, when you require it most.
The DEE Service Desk utilizes a combination of remote access/manage services and touch labor help for connected consumer support to resolve incidents and difficulties connected to DEE. The DEE Service Desk will escalate ticket(s) working with their standard ticket procedures.
OPTIONAL Capabilities Feature Description Archiving The archiving function within DEE gives users with a PST cost-free experience by automatically moving older messages (higher than 120 days) into a message archive. Once moved into the archive, users are capable to reply, forward, or read attachments from any message. Archiving allows organizations to further restrict the use of PST's and far better control what information customers are maintaining locally.
Archiving takes location nightly and automatically requiring no user intervention. Messages that are older than 120 days will be archived and viewed as a message stub. The message stub includes a summary of the original message as nicely as a URL to retrieve the message.
Journaling In order to adhere to legal and regulatory specifications, DEE offers the capacity to retain all messages and their attachments sent to and from selected journaled mailboxes. A copy of messages and attachments are stored in a separate mailbox, frequently referred to as the message journal. Users are unable to delete or modify content contained in this mailbox, and messages are retained for a period of up to 10 years. Also, DEE has the capacity to permit trusted administrators to search non-encrypted messages within journaled mailboxes.
Rights Managements Rights management makes it possible for a sender to limit recipients' capability to forward or print selected messages. *Needs a Microsoft Enterprise CAL
Mobility Blackberry – DEE provides unclassified mobile e-mail messaging to prospects applying the BlackBerry platform. The BlackBerry Enterprise Servers (BES) are co-situated with the users' Exchange mailboxes in DEE Pods deployed worldwide. Buyers are in a position to pick resources to receive administrative rights to the BlackBerry environment in order to offer Level I/Tier I or II support. Value TO OUR MISSION PARTNERS DEE is built on a configurable, multi-tenant atmosphere with the inherent capabilities of Microsoft Exchange 2010. DISA manages the common infrastructure that supports and offers the DEE option. DEE enables an organization to:
Effectively and effectively perform collectively by enabling customers to exchange electronic mail including attachments among the DoD and other e mail systems Have calendar functionality with access to the GAL which consists of all CAC holders within the DoD, enabling customers to coordinate across DoD Components Very easily and proficiently share information amongst virtual groups that are geographically dispersed and organzationally diverse by means of a typical DoD platorm Added Details DISA has common performance level information accessible for our partners to view. Additional information can also be offered as requested. All overall performance information to be supplied will be documented in the SLA which will be executed when the service is ordered.
Safe access to your email anyplace, at anytime, from any location, no matter whether stationary or mobile Coordinating efforts by sharing person, organizational, and resource calendars across the DoD Price reduction of email by eliminating unnecessary administration and inefficient resource utilization, enabling sources to focus on other priorities Replication of information among the DECCs, making sure communications are secure and obtainable when needed DEE is made to assistance the deployment of email capability for four.5 million customers and a international address list (GAL) scaled to help ten million objects (e.g., DoD common access card (CAC) personas and non individual entities (NPEs). Making use of a modular design, DISA's Enterprise Solutions has the capability to develop capacity to help the DoD. Infrastructure is located at strategic geographic locations around the globe. DISA replicates information involving paired web-sites to facilitate continuity of operations (COOP) in the occasion of a catastrophic failure, which includes a 24/7 central service desk. This tactic ensures:
http://enterprise-email.org/clear-browser-cache/
http://enterprise-email.org/page-cannot-be-displayed-error/
https://www.fbo.gov/index? s=opportunity&mode=form&id=fd5581373ef6ea45fcc748f1b80ce01b&tab=core&_cview=1
Messages are protected and accessed securely
The "guns, guards, and gates" offer you security to safeguard an agency's information from physical threats
The DoD's strategic initiatives and an organization's mission are met
Coordination of efforts by sharing individual, organizational, and resource calendars across the DoD
Effective operations and collaborative capabilities with DEE's interoperability with Enterprise Solutions such as Identity and Access Management and the DoD
Enterprise Portal Service (DEPS)
Typical Features
Feature Description
Outlook
E mail can be accessed with the Outlook Anywhere client on your nearby desktop or Outlook Internet Access (OWA) NIPR OWA can be accessed from the NIPRNet and Online.
*All DEE access needs a CAC enabled workstation.
Basic Class Service – 512MB Mailbox
Business enterprise Class Service – 4GB mailbox with archiving
Message Size - Users can send messages up to 20MB
Deleted Products Recovery – Customers will have access to "Recover Deleted Products" which will allow them to recover things they have permanently deleted for up to 14 days after they permanently deleted the original message.
Calendars – Users on DEE will have ability to share their calendars across the DoD as required for their desires.
Delegation – DEE supports delegate access which offers users to capability to enable access to other users to handle or view their e-mail and calendars.
Integrated in delegation is the "Send on Behalf" permission which permits customers to compose and send message on behalf of the mailbox they have been given delegate rights to.
Out of Workplace Assistant – This capabilities enables users to set up automatic reply to incoming messages with their selected text when they mailbox receives an email when customers will be away from their mailboxes. Customers can configure the out of office message with particular begin and end occasions. Secure Access DEE access is CAC Authenticated, users will achieve access to their email with their E-mail certification making use of a transport layer safety (TLS) session, S/MIME, and advanced mail messaging hygiene to defend your e mail Mail Sanitization DEE utilizes the Electronic Mail Safety Gateway (EMSG) for World wide web e mail traffic and McAfee GroupShield for all e-mail Autodiscover Exchange Autodiscover allows users to set up their profile from Exchange when they sign in with their DEE address which they can receive applying Outlook Web Access Cached Exchange Mode DEE operates in Cached Exchange Mode which maintains a client-side copy of a users' mailbox in Outlook and synchronizes the copy automatically with DEE. This permits customers to maintain optimal responsiveness with the system even when network conditions exists that could otherwise have an effect on customers. DoD Personas DISA's Enterprise Services receives authoritative data from one particular centralized supply maintained by the Defense Manpower Information Center (DMDC). DMDC maintains personnel info associated with a user's Frequent Access Card (CAC). Identity Synchronization Solutions (IdSS) receives the persona data from DMDC and maintains accounts for DoD personas in the Enterprise Applications and Services Forests (EASF). Deleted Accounts – DEE receives day-to-day updates to incorporate account deletions, this happens when a user turns in their CAC and DMDC updates their records concerning the persona. Just after DEE receives the deletion, the email account is able to obtain emails for extra 7 days. If the user receives a CAC, with the very same persona variety code, in the 7 day timeframe they regain access to their account with no interruption. Accounts that are deleted remain in the method for 120 days and can be reactivated if the user receives a CAC with the identical persona sort code within that time period. Dual Personas - Several customers inside the DoD have dual personas connected with their unique roles within the DoD, such as Civilian (CIV) and Reservist (MIL). DEE is capable sustain accounts for each and every persona as needed. Worldwide Address List - Offers access to the Global Address List (GAL) that provides speak to info for the DoD CAC population with details and access to users from across the DoD. Milconnect – DMDC maintains a portal to allow finish users to update to their speak to information which will be updated in the DEE GAL within 24 hours of the modifications being submitted. Offline Address Book (OAB) will be established for an organization, the OAB is cached locally and is obtainable to customers working offline Non Particular person Entity Accounts Non particular person entity accounts contain distribution lists, organizational mailbox, audio/video conference bridge, room, vehicle, transportable audio-visual device, other equipment, and miscellaneous NPEs as necessary. Naming Typical DEE follows the DoD Enterprise USERNAME, Show Name, and Email Address Normal below the authority of DOD Directive 8320.03 This directive is followed within DEE and DMDC for the creation of the persona and non-person entity @mail.mil email addresses and display names.
E-mail address examples as follows:
Enterprise username general form - initial name . middle initial . final name sequence number . persona kind code
Instance of user mail address – [email protected]
Corresponding show name - Smith, John E CIV DISA ESD (US)
Non Individual Entity username general form - DOD Element . DOD Sub-Element . NPE Place . NPE Sort . NPE Descriptor (instance: "disa.meade.esd.list.each day-updates")
Instance of NPE address – [email protected]
Corresponding display name – DISA Ft Meade ESD List Every day Updates
Capacity
Utilizing DISA Enterprise Service's Pod technologies architecture, DEE will support 105,000 (NIPR) and 41,000 (SIPR) customers per Pod and is capable for scaling to the needs and size of an organization. Each Pod has the capacity to give Enterprise Email service for customers, regional redundancy, and Continuity Of Operations (COOP) service for Pod(s) at other service delivery place(s). Pods incorporate their personal storage and archiving capacity, along with the components necessary to offer mobile device services, terminate safe user sessions, and transfer mail.
DEE is designed to assistance the deployment of e-mail capability for four.5 million customers and a worldwide address list (GAL) scaled to assistance ten million objects (e.g., DoD Widespread Access Cards personas and Non Person Entities).
Service Continuity DEE design supplies redundancy each locally and remotely for all elements of the program, replicating information in between paired sites to facilitate COOP in the occasion of a catastrophic failure. DEE is implemented at all DISA DECC areas throughout the globe to deliver service and optimal efficiency based on geographic places to users. These sites are strategically paired to give COOP with each and every web page getting the capacity to assistance the primary instance and paired web page in the occasion of a COOP scenario. Information is continuously replicated from the major web site to the paired internet site. This design permits DEE to present this service with 99.9% availability.
Service Desk Help DEE supplies a Level II, Tier I service desk to an organization's Level I, Tier I and II finish user assistance. DEE service desk will coordinate with an organization's service desk to resolve incidents and difficulties connected to DEE need to they arise. DISA integrates organizations into the operational structure and offers 24/7 support by way of a central service desk - making sure you obtain the assistance and facts assurance you will need, when you require it most.
The DEE Service Desk utilizes a combination of remote access/manage services and touch labor help for connected consumer support to resolve incidents and difficulties connected to DEE. The DEE Service Desk will escalate ticket(s) working with their standard ticket procedures.
OPTIONAL Capabilities Feature Description Archiving The archiving function within DEE gives users with a PST cost-free experience by automatically moving older messages (higher than 120 days) into a message archive. Once moved into the archive, users are capable to reply, forward, or read attachments from any message. Archiving allows organizations to further restrict the use of PST's and far better control what information customers are maintaining locally.
Archiving takes location nightly and automatically requiring no user intervention. Messages that are older than 120 days will be archived and viewed as a message stub. The message stub includes a summary of the original message as nicely as a URL to retrieve the message.
Journaling In order to adhere to legal and regulatory specifications, DEE offers the capacity to retain all messages and their attachments sent to and from selected journaled mailboxes. A copy of messages and attachments are stored in a separate mailbox, frequently referred to as the message journal. Users are unable to delete or modify content contained in this mailbox, and messages are retained for a period of up to 10 years. Also, DEE has the capacity to permit trusted administrators to search non-encrypted messages within journaled mailboxes.
Rights Managements Rights management makes it possible for a sender to limit recipients' capability to forward or print selected messages. *Needs a Microsoft Enterprise CAL
Mobility Blackberry – DEE provides unclassified mobile e-mail messaging to prospects applying the BlackBerry platform. The BlackBerry Enterprise Servers (BES) are co-situated with the users' Exchange mailboxes in DEE Pods deployed worldwide. Buyers are in a position to pick resources to receive administrative rights to the BlackBerry environment in order to offer Level I/Tier I or II support. Value TO OUR MISSION PARTNERS DEE is built on a configurable, multi-tenant atmosphere with the inherent capabilities of Microsoft Exchange 2010. DISA manages the common infrastructure that supports and offers the DEE option. DEE enables an organization to:
Effectively and effectively perform collectively by enabling customers to exchange electronic mail including attachments among the DoD and other e mail systems Have calendar functionality with access to the GAL which consists of all CAC holders within the DoD, enabling customers to coordinate across DoD Components Very easily and proficiently share information amongst virtual groups that are geographically dispersed and organzationally diverse by means of a typical DoD platorm Added Details DISA has common performance level information accessible for our partners to view. Additional information can also be offered as requested. All overall performance information to be supplied will be documented in the SLA which will be executed when the service is ordered.